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Zammad is a web based open source helpdesk/ticket system with many features
to manage customer communication via several channels like telephone, facebook,
twitter, chat and e-mails. It is distributed under the GNU AFFERO General Public
License (AGPL) and tested on Linux, Solaris, AIX, FreeBSD, OpenBSD and Mac OS
10.x. Do you receive many e-mails and want to answer them with a team of agents?
License (AGPL). Do you receive many e-mails and want to answer them with a team of agents?
You're going to love Zammad!